Rosebud Flower Shop & Gifts

Zorra Forrest 4 years ago

What was ordered vs what we got. Got the a dog able basket if the picture doesn’t come up for you. Terrible customer service when confronted about how the flowers were not the same at all compared to what was ordered. Wasn’t even in the right basket. They also charged $70 for the flowers and insisted that they were worth $70. Won’t even give us a call back to resolve this. Don’t waste your money.

K J 7 years ago

Absolutely great decision to hire Rosebud for my wedding!! No regrets! Very easy to work with and provided helpful suggestions to improve the overall look while helping me to plan with a budget in mind and get the most impact out of my dollars spent!

S Alex Edited 7 years ago

Horrible customer service. Called and Emailed and NEVER heard anything!!!!! This is NOT how you run a business. Thank god, we were going to order flowers for our wedding. I also do a lot of ordering arrangements for the business I work for and I will not order from here EVER. I got a “Smile” mug from my Fiancé this morning 5/8/19 through Rosebud flower shop. I wasn’t very impressed with the presentation at all. For what he paid for it, (which I would never complain to him about it) I didn’t think it was worth it. It was like they did it very cheap and ran out of flowers. To much greenery and not enough flowers. The online picture was a lot prettier than what I got.

Renee O'Brien 7 years ago

I have purchased from Rosebud for a few different occasions, and for the most part, I have always been happy. However, this most recent purchase on Tuesday left me feeling a bit upset and invalidated on why I had contacted the shop post-purchase. I purchased the Plum Crazy arrangement for it's purple colors. If color hadn't mattered much, I wouldn't have minded the substitutions that my recipient had received, however, this arrangement is called Plum Crazy for a reason....purple flowers and purple vase. Below you can see the difference. While the flowers are still beautiful, it is mainly Peruvian lilies, carnations, daisies and fern. I understand that flower options can be limited at various times of the year and substitutions need to be made at times, but these are big subs. There also is no purple vase. After seeing this picture my recipient sent to me Tuesday evening, I knew the shop would be closed, but I wanted to leave a voicemail to voice my concern that no one had contacted me since the entire arrangement is different than expected. To my dismay, their voicemail box is not even set up, so I had to use their website to send an email. I expected an email response or

April Suroviec 11 years ago

Ruth and her crew are simply the best flower place around - hands down! Her prices are very reasonable, she knows exactly what she is doing and is a real pleasure to work with! We used her for our wedding and could NOT have been any happier with how it all turned out. She made a great effort to get to know the look I was going for and delivered and then some! I will be back there soon! Great, great place :-)